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PMA - Positive Mental Attitude

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  My Dad was a salesman. He could sell anything to anyone. But sales is a rough game. When times are good they are really good. But when times are bad, they are really bad. Dad constantly listened to motivational tapes (remember tapes?). One of his favorite motivational speakers was Dr. Norman Vincent Peale. Dr. Peale had a gravely voice and an excellent understanding of how to use his powerful voice to convey a message. One of the things Dr. Peale preached was "Positive Mental Attitude" or what he abbreviated as "PMA". My Dad adopted this mindset, and constantly reminded me that my attitude dictated my altitude. That whatever I thought, that's what I would become.  Recently I was informed that my job was being eliminated and as I type this, I am jobless. It's scary. Sure, I have some money set back, but it won't last long and starting all over again is a tough pill to swallow. I have a kid in college. I have a wife. A house. Cars. You get the picture. B...

How To Manage an Underperforming Employee

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Several years ago I was called to my bosses office and given an ultimatum. Fire one of my direct reports, or be accountable for their actions. If you've been in a leadership role before, you may have encountered a situation where it's "them or me" and you had to make a tough decision. But as a servant leader, part of your job is to lay yourself on the line for your team, and that's exactly what I did. In this particular case, it wasn't a matter of the individual not doing their job, it was the manner in which they were treating those they interacted with. Ultimately the fix was easy. A simple heart to heart chat to make the individual aware of their actions and discover the source. That individual continued to work for the organization and is still there long after I moved on. Who determines if an employee is underperforming? The customer? Leadership? Peers? The answer is clear, it should be the team leader. If goals, objectives, roles, and responsibilities ar...

The Heart of a Servant

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Robert K. Greenleaf is credited as the father of Servant Leadership. While Greenleaf certainly brought the concept of servant leadership to the forefront with his 1970 essay The Servant as Leader , he did not create the concept of servant leadership. There have been several historically significant servant leaders over the years. Two that come to mind are Abraham Lincoln and Martin Luther King, Jr. To understand what made them servant leaders, let's take a look at the traits of a servant leader: Listening Empathy Healing Awareness Persuasion Conceptualization Foresight Stewardship Commitment to the growth of people Building community If you have even a modest knowledge of history, you can see how the two men were servant leaders. While this blog does not have a religious focus, my Christian faith is built on servant leadership. Jesus was the epitome of a servant leader. So concerned with the well being of others that he allowed himself to be crucified for them. I suspect some of yo...

What is your deepest fear?

It's a new year, a new decade, and I'm sure many people are making those annual resolutions to better themselves in one way or another. Why people wait until a new year to make these changes has always been a bit of a mystery to me. We all have shortcomings. We all fail from time to time. We all experience seasons in our lives where things aren't going the way we would like them to go. Why wait to change these things? One of the things I adopted years ago was a continuous improvement strategy. I'm always looking for ways to better myself. Improvement comes in may forms. It may be in the form of education, health, wealth, career advancement, or helping others (which is HIGHLY beneficial both people). So what drives my desire to be a better person? What makes me want to be successful in all that I do? That's easy....fear. Now...it's not the sort of fear you're thinking of. It's not like a fear of heights, or a fear of the dark, or a fear of being hurt. N...